Upload your customer data. Get an AI-powered retention report in under 60 seconds. No analyst needed.
You have the data, but no insights
Your marketing budget goes to new customers, not loyal ones
You don't know who is about to leave until it's too late
Solo eCommerce managers running 1–5 person stores
Shopify / WooCommerce / PrestaShop store owners
Small brands overspending on acquisition
Drop in a CSV or Excel export. Raw order lists work directly — no pre-aggregation needed.
Our model segments every customer, scores churn risk, and surfaces hidden patterns in your data.
Receive a plain-English report with at-risk lists, revenue forecasts, and the top 3 actions to take this week.
58%
The average store uploading to RetentionShift finds that more than half of their customer base has never placed a second order.
$12,400
On average, stores find over $12,000 in revenue sitting in their at-risk segment — customers who bought before and can still be won back.
60 sec
What used to take a spreadsheet and an afternoon now takes one CSV upload and one minute.
Export a CSV from any platform — RetentionShift does the rest.
No plugin needed. No API connection. Just export your customer list and upload.
Start free. Upgrade when you're ready to scale retention.
Cancel anytime · No long-term contract
Cancel anytime · No long-term contract
Cancel anytime · No long-term contract
After 5 years managing retention for footwear and fashion brands — watching stores spend 80% of their budget on acquisition while losing 60% of customers after their first order — I built the tool I wished I had.
RetentionShift does in 60 seconds what used to take me 3 hours in Excel.
— Tomasz, founder
Trusted by eCommerce managers. Built by one.
You'll be one of our first users — which means your feedback directly shapes what we build next.
The exact checklist I use to audit any eCommerce store's retention health in under 30 minutes. Covers: customer segmentation, email timing, win-back triggers, and 5 quick wins you can implement this week.
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Sep 15, 2026 · 8 min read
StrategyStep-by-step guide to identifying customers who are about to stop buying from your store — without Excel skills or a data analyst. Free tool included.
Sep 9, 2026 · 9 min read
Upload any CSV or Excel file from Shopify, WooCommerce, PrestaShop, BaseLinker, Magento, or any other platform. Minimum required: customer email, order date, order value. We check your file and tell you exactly what is missing before running the analysis.
Yes. All data is encrypted in transit (HTTPS) and at rest. EU-based servers, GDPR compliant. We never share or sell your data. Delete everything from account settings at any time.
Yes, one click in account settings. No phone calls. Full access until end of billing period. No charges after cancellation.
Minimum: customer email, order date, order value. Optional: name, order ID, product category. Just upload your file and we will tell you what is missing.
Score 0-100 based on repeat purchase rate, recency, and frequency of buying. Above 70: healthy retention. 40-70: room for improvement. Below 40: 60%+ of customers not returning. Most stores start here when they first upload their data.
I read and answer every message personally.